How we collect your personal data, why we use it, and how we keep it secure — it's all clearly explained here.
All your personal data is protected with SSL encryption and advanced cybersecurity technology.
Your data is never sold or rented. It is used only to a limited extent for service improvement.
You have the full right to view, correct, and delete your own information.
We are fully transparent about which cookies we use and why. Non-essential cookies can be turned off.
You can unsubscribe from promotional emails or SMS at any time, quickly and easily.
Elitbet operates in accordance with international data protection standards and conducts regular security audits.
This Privacy Policy applies to all users of the Elitbet.im website and app. By using the platform, you agree to this policy.
Elitbet is trusted by millions of users across Bangladesh. To honour that trust, we treat your privacy with the utmost importance. This Privacy Policy is designed to help you understand exactly what information we hold about you, why we hold it, and how it is used.
Elitbet offers Sports Betting, casino games, lottery, and other services on its platform. To deliver these services properly, we need to collect certain information — though we always aim to collect only what's necessary, nothing more.
Our privacy policy is written in plain, straightforward language. If you have any questions, feel free to reach out to our support team directly.
Core commitments: Elitbet never sells, rents, or uses your personal information for unrelated purposes without your consent.
Elitbet collects two types of data — what you provide directly and what is automatically gathered as you use the platform.
| Data type | Example | When it is collected |
|---|---|---|
| Identity information | Full Name, Date of Birth, National ID Number | During registration and verification |
| Contact information | Mobile number, email address | At the Time of Account Creation |
| Financial information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device information | IP Address, Browser Type, Operating System | While using the platform |
| Usage Data | Betting History, Favourite Games, Login Times | Automatically |
| Location data | Approximate country and city (IP-based) | For verifying service restrictions |
We never store full payment card numbers or bank passwords. Payment details are handled directly by the payment gateway.
Elitbet collects information in the following ways:
We use your information only for specific, legitimate purposes:
Please note: Separate consent is obtained before using your data for marketing purposes. You can opt out of marketing communications at any time.
Elitbet does not sell your data. However, it may be shared with third parties in certain specific circumstances:
All third parties with whom data is shared are bound by strict confidentiality agreements and may only use the information for specified purposes.
To keep your data secure, Elitbet uses multiple layers of security:
In the Event of a Data Breach: In the event of a data breach, affected users will be notified by email within 72 hours and the necessary steps will be taken.
Elitbet uses cookies on its website to help enhance your browsing experience.
A cookie consent banner is shown on your first visit to the site. You can disable all non-essential cookies, and cookies can also be managed through your browser settings.
You have full control over your own data. Elitbet guarantees the following rights:
To exercise these rights, email us at support@elitbet.im. We will respond within 30 days.
Elitbet does not retain data longer than necessary. General guidelines:
After the retention period, data is securely deleted or anonymized.
Elitbet is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If a minor accidentally creates an account and we become aware of it, that account will be closed immediately and all associated data will be deleted.
If your child has accidentally created an Elitbet account, please contact us immediately at support@elitbet.im. We will act promptly.
This privacy policy may be updated due to changes in our business or applicable law. When changes are made:
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.
For any privacy-related questions, requests, or complaints, please get in touch with us:
For more information, visit our FAQ page and Terms & Conditions View page.
Data Protection Officer: For data privacy matters, email our DPO directly at: dpo@elitbet.im